Human Resource Management for the Hospitality and Tourism Industries

Human Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilizing existing human resource management (HRM) theory and practice, it puts the tourism and hospitality industries into context by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry. This book offers both a broad review of HRM practice within the tourism and hospitality industries and a sharper focus on a variety of HR policies such as recruitment and selection, legislation and equal opportunities: illegal discrimination and managing diversity, staff health and welfare, and remuneration strategies in the industry.