Managing the Risks of IT Outsourcing

This book shows IT managers how to identify, mitigate and manage risks from any dimension in an IT outsourcing exercise. It looks at current trends and highlights key issues and changes that are taking place within outsourcing. Attention is given to identifying the drivers and related risks of outsourcing by examining recently published and existing concepts of IT outsourcing. Data security and other topical risks are quantified and empirically coded into the informational, technical and commercial risk dimensions. Several chapters are devoted to the areas of risk that influence the decision to outsource the IT function. Its subsequent governance is also highlighted. The forces that determine equilibrium in the risk profiles for the buyer and supplier are of specific interest. The reader is then ready to use the concepts and understand risk in the area of IT outsourcing.