Management Books
The Ultimate Question 5-CD Audio Collection
BETTER BUSINESS THROUGH BETTER CUSTOMER SERVICE In this revolutionary management book, Fred Reichheld reduces all business success into one question.
Merchant: Franklin Covey
The Ultimate Business Library
Hundreds of new business and management books are published every year. With time as your most valuable asset how can you ensure that you absorb only the best and most influential thinking from this seemingly inexhaustible supply?
Merchant: eBooks
Understanding Organizational Change
Offering a critical analysis of change, Patrick Dawson resists the hype of popular management books which formulate simple change recipes, but uses the views and experience of people holding positions from shop floor operator to chief executive officer to further our understandin
Merchant: eBooks
Productive Safety Management
Unlike most books on this subject, Productive Safety Management, described in this book, integrates occupational health and safety, human resource management, environmental management, and engineering to provide a whole-business approach to effective safety management.
Merchant: eBooks
Human Resource Management
Sale Price: $16.16*
Retail: $19.95 (19% off!)
(Overstock Books)
Mastering Business in Asia: Human Resource Management is a rare and timely book that explores talent management from an Asian angle.
Merchant: Overstock Books
Call Center Management on Fast Forward: Succeeding in Today's Dynamic Customer Contact Environment
Sale Price: $25.05*
Retail: $39.95 (37% off!)
(Overstock Books)
The industry's number 1 selling book on call center management! Now updated and expanded, Call Center Management on Fast Forward is the most comprehensive source available on running a call center.
Merchant: Overstock Books